As the director of support at Shopify, Marcie Murray has built one of the biggest distributed support teams in a span of only 4 years.
Marcie the director of support at Shopify has built one of the biggest remote support departments in the space in a span of only 4 years. She manages thousands of completely remote support employees and she is going to show you how to tap into what she defines as some of the best talent on planet earth while still building an award-winning support department.