Last Updated: April, 29, 2021
A. The Scope of This Policy
This Policy does not apply to services and products offered by other companies and individuals. We are not responsible for the privacy policies and practices of other websites, even if you access them using links from the Time Doctor Platform. We strongly recommend that you check the Policy of each site you visit, and contact its owner or operator if you have any concerns or questions.
B. About Us
Time Doctor is operated by Mystaff.com LLC, a company headquartered in 1925 Village Center Circle, Suite 150, Las Vegas, NV 89134 in the United States (“we”, “us” and “Time Doctor”). We provide smart cloud based employee time tracking tools and related services. You can find out more about us and our services here. We also own and operate the Running Remote Conference, further details of which are available here.
If you are resident in the EEA, UK or Switzerland, the controller of your personal information described in this Policy, is Mystaff.com LLC.
2. The Information We Collect
When you use the Time Doctor platform, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources, like third-party services and optional programs, when you register for, attend or take part in events, webinars or conferences in which you participate, which we may combine with other information we have about you.
Here are the types of information we collect about you:
A. Information You Provide to Us
Account Creation and Registration. When you create an account with Time Doctor, we collect the information you provide us, such as your name, email, photograph, address, job title, employer name, job functions, and areas of interest.
Event or Conference Registration: We collect and process personal information such as your name, address, telephone number, email address, name of organisation, location of your organisation and profession and any other information you choose to provide when you register for, or attend a Time Doctor event or conference. If you attend one of our in-person events, we may, with your further consent, scan your attend badge, which will provide us your information.
Transactional: We may need to process your name, contact details and payment details when you pay to attend a Time Doctor event or conference.
Communications. When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.
B. Information We Collect When You Use the Platform
Website Visitor Information. Like most website operators, Time Doctor collects basic non-personally identifying information from website visitors of the sort that web browsers and servers typically make available. This includes the browser type, language preference, referring site, and the date and time of each visitor request. We collect this information to better understand how visitors use the website, to improve our website and experience for visitors, and to monitor the security of the website.
Device Information. We collect information about the devices you use to access the Time Doctor Platform, including device model, IP address, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens.
Usage Information. We collect information about your use of the Time Doctor Platform, including the time you started work, the time your finished work, tasks or projects worked on, names of applications used on your computer, websites visited, and screenshots of your desktop screen. We also collect information about your interactions with the Time Doctor Platform, including the pages and content you view and the dates and times of your use.
The Time Doctor desktop app records the number of keystrokes and mouse movements you make. It does NOT record where you click on the screen, and it does NOT record what you type. It is not a keystroke-logging application.
Cookies, Analytics, and Third Party Technologies. We collect information through the use of “cookies,” tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the Time Doctor Platform and interact with Time Doctor advertisements. We use this information to learn what content is popular, to improve your site experience, and to save your preferences.
Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Time Doctor Platform.
C. Information We Collect from Third Parties
Third-Party Services. Third-party services provide us with information needed for core aspects of the Time Doctor Platform. These third-party services include financial service providers, marketing providers, and other businesses. We obtain the following information about you from these third-party services:
Financial information, such as payment, transaction, and fraud detection information;
Information about you provided by marketing services, such as demographic and market segment information.
Enterprise Programs. If you use Time Doctor through your employer or other organization, we will collect information about you from those parties, such as your name and contact information.
3. How We Use Your Information
Providing the Time Doctor Platform. We use your personal information to provide an intuitive, useful, efficient, and worthwhile experience on our platform. To do this, we use your personal information to:
Verify your identity and maintain your account, settings, and preferences;
Communicate with you about your experience;
Collect feedback regarding your experience;
Manage event registrations and attendance;
Send you marketing communications, Time Doctor-related events, conferences, initiatives, and other benefits and opportunities associated with Time Doctor and our selected partners in accordance with your marketing preferences, including information about our products, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent;
Help Time Doctor understand your needs and interests to better tailor our products and services to meet your needs;
Facilitate additional services and programs with third parties; and
Operate our Platform and provide information on your work activity.
We may contact you by any means of communication for which you have given us contact details and authorised, including e-mail, telephone, and post. You can tailor and modify what you receive from us at any time and you can unsubscribe at any time via the unsubscribe link in all of our emails or by using the email address in the Your Preferences for Email Marketing or the Contact Us section below.
Maintaining the Security and Safety of the Time Doctor Platform and its Users. Providing you a secure and safe experience is the cornerstone of our Platform. To do this, we use your personal information to:
Find and prevent fraud; and
Block and remove unsafe or fraudulent users from the Platform.
Providing Customer Support. We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your personal information to:
Investigate and assist you in resolving questions or issues you have regarding the Platform; and
Provide you support or respond to you.
Improving the Time Doctor Platform. We are always working to improve your experience and provide you with new and helpful features. To do this, we use your personal information to:
Perform research, testing, and analysis;
Develop new products, features, partnerships, and services;
Prevent, find, and resolve software or hardware bugs and issues; and
Monitor and improve our operations and processes, including security practices, algorithms, and other modeling.
Responding to Legal Proceedings and Requirements. Sometimes the law, government entities, or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use your personal information to respond to those demands or obligations.
4. Legal Basis
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make those legitimate interests clear to you and/or they will be our legitimate interests in organising the event in compliance with applicable laws and our contractual obligations.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact us” heading below.
5. How We Share Your Information
We do not sell your personal information. To make the Time Doctor Platform work, we may need to share your personal information with other users, third parties, and service providers. This section explains when and why we share your information.
A. Sharing Between Time Doctor Users
Your Company and Managers. The website and app usage information that we collect is shared with your company admin, your manager(s) as designated by your company admin, and yourself. Website and application monitoring is active for all users of the system when they are actively tracking time. Screenshot monitoring can be individually activated or deactivated by your company admin for all or some members of your team.
B. Sharing With Third-Party Service Providers for Business Purposes
Depending on if you are an admin or user, Time Doctor may share the following categories of your personal information for business purposes:
Personal identifiers, such as your name, address, email address, and phone number;
Financial information, such as bank routing numbers, tax information, and any other payment information you provide us;
Commercial information, such as feedback and transaction history;
Internet or other electronic network activity information, such as your IP address, type of browser, version of operating system, carrier and/or manufacturer, device identifiers, and mobile advertising identifiers.
We disclose those categories of personal information to service providers to fulfill the following business purposes:
Maintaining and servicing your account;
Processing or fulfilling orders;
Providing customer service;
Verifying the identity of users;
Detecting and preventing fraud;
Providing marketing and advertising services to Time Doctor;
Providing analytics services to Time Doctor; and
Undertaking internal research to develop the Time Doctor Platform.
C. For Legal Reasons and to Protect the Time Doctor Platform
We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to:
Comply with any applicable federal, state, or local law or regulation, civil, criminal or regulatory inquiry, investigation or legal process, or enforceable governmental request;
Respond to a legal process (such as a search warrant, subpoena, summons, or court order);
Enforce our Terms of Service;
Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or
Exercise or defend legal claims, protect against harm to our rights, property, interests, or safety or the rights, property, interests, or safety of you, third parties, or the public as required or permitted by law.
D. In Connection with Sale or Merger
We may share your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
E. With your consent
With your consent, we may disclose your personal information to interact with a third party or for other purposes,
F Event Sponsors.
If you attend an event or webinar organized by us, or download or access an asset on our website, we may share your personal data with partners or sponsors of the event so that they can contact you in connection with event or for sales and marketing purposes. Where required by applicable law, we will obtain your consent to such sharing when you register for the event or by allowing your attendee badge to be scanned at a sponsor booth. In these circumstances, your information will be subject to the sponsors’ privacy statements. If you do not wish for your information to be shared, you may choose to not opt-in via event/webinar registration or elect to not have your badge scanned, or you can opt-out in accordance with at any time in accordance with “Your Preferences for Email Marketing” section below.
6. International Transfers
Time Doctor is based in the United States. Personal data we collect may be stored and processed in your region, in the United States or in any other country where we or our affiliates, subsidiaries or service providers maintain facilities. We take steps designed to ensure that the data we collect under this Policy is processed in accordance and as described in this Policy and applicable law wherever the data is located.
Consequently, if you are in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland, in using your information as set out in this Policy, it may be transferred to countries outside of your jurisdiction, and in countries that may not provide for the same level of protection as your jurisdiction. This may also happen if one of our associated companies or our service providers is located in a country outside the EEA, UK or Switzerland. When we transfer personal data from the EEA, UK and Switzerland to other countries we use a variety of legal mechanisms, including Standard Contractual Clauses adopted by the EU Commission, to ensure your rights and protections travel with your data. Where required, we will seek your consent to the transfer.
7. How We Store and Protect Your Information
In general, we retain your information for the duration of the customer’s or member’s business relationship with Time Doctor and where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements). For instance, this means we keep your profile information for as long as you maintain an account. We retain transactional information for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information as set forth in the “Deleting Your Account” section below.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We take reasonable and appropriate measures designed to protect your personal information. These include:
Encrypted data transfer (HTTPS)
A strong password management policy
Internal system logging
Network and overall infrastructure security
Two-factor authentication (2FA)
For more information on where and how long your personal data is stored, please contact us by using the details set out at the Contact Us section below.
Time Doctor provides ways for you to access and delete your personal information as well as exercise other data rights that give you certain control over your personal information.
A. All Users
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the Time Doctor Platform.
Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Platform.
Profile Information. You can review and edit your profile by logging in to your account settings and profile.
Location Information. You can prevent your device from sharing location information through your device’s system settings.
Cookie Tracking. You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may lose certain features of the Platform.
Do Not Track. “Do Not Track” is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third-party tracking services.
Deleting Your Account. If you would like to delete your Time Doctor account, please speak with your company administrator. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to an ongoing legal dispute or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may be obligated to retain your information as part of an open legal claim. When we retain such data, we do so in ways designed to prevent its use for other purposes.
B. California Residents
The California Consumer Privacy Act provides some California residents with the additional rights listed below. To exercise these rights, please reach out to us at firstname.lastname@example.org with your request.
Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including:
The categories of personal information we have collected about you;
The categories of sources from which the personal information is collected;
The business or commercial purpose for collecting your personal information;
The categories of third parties with whom we have shared your personal information; and
The specific pieces of personal information we have collected about you.
Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, which include, but are not limited to, when the information is necessary for us or a third party to do any of the following:
Complete your transaction;
Provide you a good or service;
Perform a contract between us and you;
Protect your security and prosecute those responsible for breaching it;
Fix our system in the case of a bug;
Protect the free speech rights of you or other users;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;
Comply with a legal obligation; or
Make other internal and lawful uses of the information that are compatible with the context in which you provided it.
Other Rights. You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.
Response Timing and Format. We aim to respond to a consumer request for access or deletion within 30 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
To request access to or deletion of your personal information, or to exercise any other data rights under California law, contact us via email at email@example.com. Please include your full name and email address along with why you are writing so that we can process your request in a timely manner.
C. European Union Users
If you are located in the European Union, the General Data Protection Regulation (GDPR) provides you with the additional rights listed below.
Right of Access. You have the right to know what information we hold about you, including:
The specific pieces of personal information we have collected about you;
The categories of personal information we have collected about you;
The categories of sources from which the personal information is collected;
The business or commercial purpose for collecting your personal information;
The categories of third parties with whom we have shared your personal information;
The anticipated period of time for which your personal data will be stored; and
The existence of automated decision-making, including profiling.
Right to Correct. If you find out that your personal data is inaccurate or incomplete, you can request that we correct it.
Right to Restrict. You have the right to suspend our processing of your personal data if:
The accuracy of the personal data is contested;
The processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;
Time Doctor no longer needs the personal data for the purposes of processing but is required to keep it for the establishment, exercise, or defense of legal claims; or
You have objected to processing pursuant to Article 21(1) of the GDPR, pending the verification of whether the legitimate grounds of the data controller override those of the data subject.
Right to report. You have the right to complain to a supervisory authority if you believe your privacy rights are being violated.
Other Rights. In certain instances, you may have the right to data portability (if our processing is based on consent and automated means), withdraw consent at any time (if processing is based on consent), object to processing (if processing is based on legitimate interests), object to processing of personal data for direct marketing purposes, and erasure of your personal data from our system (“right to be forgotten”) if certain grounds are met.
Response Timing and Format. We aim to respond to a consumer request for access, correction, restriction, or deletion within 30 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
To make a request under the GDPR or to exercise any other data rights under EU law, contact us via email at firstname.lastname@example.org. Please include your full name and email address along with why you are writing so that we can process your request in a timely manner.
9. Your Preferences for Email Marketing
You can opt out of receiving promotional emails from Time Doctor by following the instructions in those emails. If you choose to no longer receive marketing information, we may still communicate with you regarding such things as your security updates, product functionality, responses to service requests, or other transactional, non-marketing purposes.
You can also send requests about changes to your information or your contact preferences, including requests to opt-out of sharing your personal information with third parties, by emailing: email@example.com
10. Links to Third-Party Websites
The Time Doctor platform may contain links to third-party websites. Those websites may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.
We may update this policy from time to time as the Time Doctor Platform changes and privacy law evolves. If we update it, we will do so online, and if we make material changes, we will let you know through the Time Doctor Platform or by some other method of communication, like email. When you use Time Doctor, you are agreeing to the most recent terms of this policy.
12. Contact Us
If you have any questions or concerns about your privacy or anything in this policy, including if you need to access this policy in an alternative format, we encourage you to contact us.
Consent cannot be collected in this way under EU GDPR.
We haven’t reviewed this whole section (among other sections in this policy).