Karen Mangia, VP of Customer and Market Insights, Salesforce

This week, our guest is Karen Mangia, vice president of Customer and Market Insights at Salesforce. Karen published two books in 2020, “Listen Up: How to Tune in to Customers” and “Working from Home: Making the New Normal work for you.” In this podcast, Karen discusses various factors in determining policy regarding working remotely, including how the employer can collaborate with employees in creating a community to focus on common goals.

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