Craig Kaplan is the Chief Customer Officer at Virbela, a virtual world platform for remote work, learning, and events. In his role, Kaplan leads sales, marketing and customer operations, overseeing the entire customer journey from branding and messaging, to sales and customer onboarding, to account management and customer success.
Kaplan has more than 20 years of sales and technology leadership experience, collected at both startups and Fortune 500 companies. Prior to Virbela, he served as vice president of sales at EdgeCast Networks, which was acquired by Verizon in 2013. At Verizon, Kaplan served as vice president of global technology sales and anchored the company’s SMB, enterprise and security sales efforts, which grew to more than$250 million in three years.
Kaplan has served the education community in board positions at UCLA, and in 2017, launched Southern California’s Startup Grind chapter to connect entrepreneurs and investors with local startups.