Jim Kalbach is the Chief Evangelist at MURAL, the leading visual collaboration platform used by distributed teams for brainstorming, planning, and design thinking. He is the author of several influential books on UX and collaboration, including “Mapping Experiences” and “The Jobs to Be Done Playbook.”
At Running Remote, Jim explored hybrid work in a keynote that cut through the complexity, offering a clear framework for how organizations can design collaboration practices that work equally well for remote and in-person participants without forcing one group to compromise.
