Karen Mangia, VP Market Insights @ Salesforce

This week, our guest is Karen Mangia, vice president of Customer and Market Insights at Salesforce. Karen published two books in 2020, “Listen Up: How to Tune in to Customers” and “Working from Home: Making the New Normal work for you.”   In this podcast, Karen discusses various factors in determining policy regarding working remotely, including how the employer can collaborate with employees in creating a community to focus on common goals.

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